Privacy Policy

1. Information We Collect

Account Information: When you register, we collect your name, email, company name, phone number, and country. Sellers also provide business type and product information.

Usage Data: We collect page views, product searches, clicks, and interaction patterns to improve the platform. This is collected via Google Analytics (GA4).

Transaction Data: If you make a purchase or subscribe, payment details are processed by Stripe. We do not store credit card numbers.

Communications: Inquiry forms, sourcing requests, and messages you send through the platform.

2. How We Use Your Information

• To provide and maintain the platform
• To match buyers with relevant suppliers
• To process transactions and subscriptions
• To send service-related emails (welcome, verification, order updates)
• To send marketing emails (you can unsubscribe at any time)
• To improve our AI matching and recommendation systems
• To prevent fraud and ensure platform security

3. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — payment processing
• Google Analytics — usage analytics
• Cloudflare — content delivery and security
• Resend / Amazon SES — email delivery
• DeepSeek AI — product enrichment and matching

Each service has its own privacy policy. We only share the minimum data necessary for each service to function.

4. Cookies

We use essential cookies for session management (login state, language preference) and analytics cookies via Google Analytics. You can disable cookies in your browser settings, though this may affect platform functionality.

5. Data Retention

Account data is retained while your account is active. If you request account deletion, we will remove your personal data within 30 days. Transaction records may be retained longer for legal and accounting purposes.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, email hello@haize.tech.

7. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password storage, and access controls. However, no internet transmission is 100% secure.

8. Children

DistroUSA is a B2B platform for businesses. We do not knowingly collect information from individuals under 18.

9. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact

For privacy-related questions, contact us at hello@haize.tech.